Caledonian MacBrayne

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Journey Planner

Access to ferry, bus and rail travel information
Public Transport Journey Planner

FAQs

Our Frequently Asked Questions (FAQs) provide answers to many common questions about booking and travelling, including information around routes, vehicles, children, dogs, online bookings and refunds. 

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Tickets and Reservations

Frequently Asked Questions about making a reservation - including online bookings, payment, ticket validity and refunds.

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Before you go

Frequently Asked Questions about planning your journey - including check-in, disruptions, and mobility assistance.

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On the ferry

Frequently Asked Questions about once you are on board the ferry - including information about pets, vehicles, emergency and your safety.

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CalMac Wi-Fi

All you need to know about using our wi-fi when travelling with CalMac including where you can connect, how to connect, security and speed of connection.

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Commercial Vehicles

Frequently Asked Questions about commercial vehicles - including dangerous goods, lashing points, weight declaration and livestock.

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Disruptions

Frequently Asked Questions about disruptions and how to keep up to date with the latest service status.

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